Last updated: September 28, 2025
1. Digital Products Only
All products sold on The Sound Pharmacy are digital in nature (audio files, e-books, and guides). Since these items are delivered instantly via download, refunds are generally not provided.
2. When Refunds Are Granted
Refunds will only be issued under the following circumstances:
- If you are unable to download your purchased file due to a technical error.
- If you received a corrupted or non-working file.
To request a refund, please contact us within 48 hours of purchase at: info@thesoundpharmacy.com. Please include your order number and a detailed description of the issue.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- If you changed your mind after purchase.
- If you accidentally purchased the wrong product.
- If your device or software is incompatible with our files (please check compatibility before purchasing).
4. Need Help?
Our goal is to ensure you have the best possible experience. If you encounter any issues with downloading or accessing your file, please contact us at:
📩 info@thesoundpharmacy.com – we will do our best to resolve your issue promptly.